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This message is dated Monday 7th March 2022 - Windsor

Alert message sent 07/03/2022 14:00:00

Information sent on behalf of Thames Valley Police

The police have received a call from a local bank as a customer is attempting to withdraw £20,000 in cash and giving evasive answers to the questions raised by the Banking Protocol.  As this would be a very unusual withdrawal for that customer, they believe he is being scammed and refusing to hand over the cash.


The Banking Protocol, is there to protect customers from frauds and scams.  As frauds are so common and can steal thousands of pounds from unsuspecting / vulnerable residents.  It comes into operation whenever anyone makes an unusual withdrawal, which out of the ordinary for them.  When the teller attempts to organise the withdrawal, the computer checks the account and stops the transaction.  The teller is then prompted to ask a long list of questions about the withdrawal, to ensure the withdrawal is genuine.

Victims of frauds and scams are often provided with a list of answers, in case the Protocol is invoked.  In this case, the teller did not think the answers being given were genuine and became suspicious.

In those cases, the police are called to see if they can verify the information being given.

If you wish to make an out of the ordinary withdrawal, be prepared to answer these questions – they are there to protect you !

NEXT:  Police and Crime Commissioner’s (PCC) survey on the support needs of victims of crime
The PCC has launched an anonymous online survey seeking views to help inform possible options for the future commissioning of services. The survey is capturing the views and experiences of victims of crime as well as professionals who work directly with victims or refer people into victims’ services such as police officers, social workers and doctors. Police officers and staff who are working with victims or referring victims to support are encouraged to complete the online survey. The survey will be open until 12pm on 6 April.

NEXT:  Calling all parents. Please respond to secondary, middle, or upper school places offers

If your child is moving up to secondary, middle or upper school in September 2022, please respond by Tuesday 15 March 2022 to let us know if you wish to accept or decline the offer of the school place made to your child.

If you applied online using the Citizen's portal, you will be able to log into your account to view the outcome and accept or decline your offer and you will also receive an email confirming the outcome of your application.

If you applied using a paper common application form or our Google online form, you will not be able to access the admissions portal and your outcome letter will be dispatched via first class post providing information about the outcome and how to respond.

NEXT:  Trading Standards seize almost 200 packs of illicit cigarettes with help from sniffer dog Yoyo

Almost 200 packs of illicit cigarettes have been seized by the Royal Borough’s Trading Standards team.

Officers carried out checks at retailers in Windsor, Ascot and the surrounding area and employed the help of search dog Yoyo during the operation.

Yoyo can detect tobacco located in hidden places and at one business 190 packs of cigarettes, all of which had foreign labelling contrary to UK law, were discovered. The team also seized 14 tubs of shisha tobacco with no labelling, and 11 packs of cigars, also with foreign labelling, from the same business.

The visits were carried as part of Operation Cece, which is a National Trading Standards and HM Revenue & Customs initiative to tackle the illegal tobacco trade. A specialist dog handler and Yoyo joined Trading Standards for the operation last week.

NEXT:  Take time to test your smoke detectors

Royal Berkshire Fire and Rescue Service (RBFRS) is encouraging everyone to make fire safety a priority by ensuring they have enough smoke alarms in the home and that they work. It only takes a few seconds to test an alarm and helps save lives.

Smoke alarms give you the few extra seconds you need to escape in a fire. RBFRS recommends weekly testing to ensure your smoke detectors are still in working order. To test a smoke detector, simply press the button and listen for the beep.

While most homes across the country now have an alarm fitted, most people are not aware that the average alarm has a lifespan of just ten years and then needs replacing.


I have attached reference numbers to each crime report. If you live in the vicinity of any of the crimes mentioned and have CCTV or a video doorbell, can you please check the footage. If you have any that might be of interest to the police, can you please make contact with us, quoting reference number given.

Alternatively you can call 101 or Crimestoppers anonymously on 0800 555 111 or email -

4/3  Friday 4 p.m.  Vansittart Road / Fawcett Road.  Car badly keyed on two occasions.  Ref.  No:  43220097278
28/2 – 5/3  Grove Road  Black Volkswagen reported stolen.  It had been moved by the council, as emergency work had to be carried out in the road.

4/3  Friday 4.34 a.m.  Inkerman Road, Eton Wick.  CAR ENTERED BY UNKNOWN MEANS – searched but nothing stolen as nothing is every left on display.  Ref. No:  43220097124



4/3 – 5/3  Friday 7 p.m. / Saturday 1 p.m.  Pickins Piece, Car index plates stolen.  Ref. No:  43220098370
4/3  Friday 0.55 a.m.  Welley Road, Wraysbury.  CCTV footage of two men walking onto the drive where the owners had two cars parked.  Cars opened and searched – loose change and sunglasses stolen.  Ref. No:  43220098584


Please consider using our online reporting system but please note this reporting tool is not for use where a crime happening right now, the suspect is still at the scene, or anyone seriously injured or in immediate danger.

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Eyes, ears.....and Brain



A new year, a new logo, a new beginning

Why not start a new scheme in your street - A scheme is a group of members, usually in the same road or area, which has a coordinator to manage the scheme.

In the last week, we have had inquiries from various residents and we are delighted to announce that three new schemes are being set up.

There are many benefits to starting a scheme - awareness of types of crimes that affect our communities such as vehicle crime and advice on scams, access to CCTV,  for instance.

Neighbourhood Watch is not just about crime awareness though. It's about supporting communities and tackling issues within them like, loneliness and vulnerability.

Being aware of these issues will enable you to be proactive in your community to help those in our communities that need support.

Please contact us on and we will be delighted to assist.
Valerie Pike, Chairman of Windsor & Ascot NHW Association. 

Message sent by
Jeffrey Pick (Police, Community Engagement & Resilience Officer, Windsor & Maidenhead LPA)

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