Thames Valley Alert Thames Valley Alert
Click here to sign up to Thames Valley Alert Click here to login to your Thames Valley Alert account
Click here to sign up to Thames Valley Alert Click here to login to your Thames Valley Alert account

This message is dated Monday 7th March 2022 - Maidenhead

Alert message sent 07/03/2022 14:05:00

Information sent on behalf of Thames Valley Police

The police have received a call from a local bank as a customer is attempting to withdraw £20,000 in cash and giving evasive answers to the questions raised by the Banking Protocol.  As this would be a very unusual withdrawal for that customer, they believe he is being scammed and refusing to hand over the cash.


The Banking Protocol, is there to protect customers from frauds and scams.  As frauds are so common and can steal thousands of pounds from unsuspecting / vulnerable residents.  It comes into operation whenever anyone makes an unusual withdrawal, which out of the ordinary for them.  When the teller attempts to organise the withdrawal, the computer checks the account and stops the transaction.  The teller is then prompted to ask a long list of questions about the withdrawal, to ensure the withdrawal is genuine.

Victims of frauds and scams are often provided with a list of answers, in case the Protocol is invoked.  In this case, the teller did not think the answers being given were genuine and became suspicious.

In those cases, the police are called to see if they can verify the information being given.

If you wish to make an out of the ordinary withdrawal, be prepared to answer these questions – they are there to protect you !


An elderly woman was withdrawing cash from an ATM, when a woman tapped her on the shoulder and said there was a £5 note on the floor beside her that may have dropped out of her purse.  She thanked her, withdrew her cash and walked away.  Later in the Nicholson Centre, the same woman came up again and apologised, saying the £5 note was hers – could she have it back.  The woman opened her purse and a male associate of the woman reached over and snatched her cash and bank cards.  Ref. No:  43220098325

NEXT:  Police and Crime Commissioner’s (PCC) survey on the support needs of victims of crime
The PCC has launched an anonymous online survey seeking views to help inform possible options for the future commissioning of services. The survey is capturing the views and experiences of victims of crime as well as professionals who work directly with victims or refer people into victims’ services such as police officers, social workers and doctors. Police officers and staff who are working with victims or referring victims to support are encouraged to complete the online survey. The survey will be open until 12pm on 6 April.

NEXT:  Calling all parents. Please respond to secondary, middle, or upper school places offers

If your child is moving up to secondary, middle or upper school in September 2022, please respond by Tuesday 15 March 2022 to let us know if you wish to accept or decline the offer of the school place made to your child.

If you applied online using the Citizen's portal, you will be able to log into your account to view the outcome and accept or decline your offer and you will also receive an email confirming the outcome of your application.

If you applied using a paper common application form or our Google online form, you will not be able to access the admissions portal and your outcome letter will be dispatched via first class post providing information about the outcome and how to respond.

NEXT:  Trading Standards seize almost 200 packs of illicit cigarettes with help from sniffer dog Yoyo

Almost 200 packs of illicit cigarettes have been seized by the Royal Borough’s Trading Standards team.

Officers carried out checks at retailers in Windsor, Ascot and the surrounding area and employed the help of search dog Yoyo during the operation.

Yoyo can detect tobacco located in hidden places and at one business 190 packs of cigarettes, all of which had foreign labelling contrary to UK law, were discovered. The team also seized 14 tubs of shisha tobacco with no labelling, and 11 packs of cigars, also with foreign labelling, from the same business.

The visits were carried as part of Operation Cece, which is a National Trading Standards and HM Revenue & Customs initiative to tackle the illegal tobacco trade. A specialist dog handler and Yoyo joined Trading Standards for the operation last week.

NEXT:  Take time to test your smoke detectors

Royal Berkshire Fire and Rescue Service (RBFRS) is encouraging everyone to make fire safety a priority by ensuring they have enough smoke alarms in the home and that they work. It only takes a few seconds to test an alarm and helps save lives.

Smoke alarms give you the few extra seconds you need to escape in a fire. RBFRS recommends weekly testing to ensure your smoke detectors are still in working order. To test a smoke detector, simply press the button and listen for the beep.

While most homes across the country now have an alarm fitted, most people are not aware that the average alarm has a lifespan of just ten years and then needs replacing.


I have attached reference numbers to each crime report. If you live in the vicinity of any of the crimes mentioned and have CCTV or a video doorbell, can you please check the footage. If you have any that might be of interest to the police, can you please make contact with us, quoting reference number given.

Alternatively you can call 101 or Crimestoppers anonymously on 0800 555 111 or email -

5/3 / 6/3  Saturday midnight / Sunday 2 a.m.  Brambling Way.  Garage break.  Puffa Jacket, Hoverboard and wellington boots stolen.  Ref. No:  43220099368
5/3  Saturday 9.25 p.m.  St. Marks Road.  The owners heard a noise and went to investigate.  They heard their car alarm sounding and shouted – a man made off.  Ref. No:  43220098882
4/3 – 5/3  Friday 6 p.m. / Saturday 9 a.m.  Burghley Court, Kingsquarter.  Catalytic converter stolen from under a Honda Civic while it was parked in a car park.  Ref. No:  43220098284
5/3  Saturday 6.35 p.m.  The Colonnade.  The police received a report of people walking through the car park, trying car door handles.  Ref. No:  43220098723
6/3 Sunday Burghley Court, Kingsquarter.  CAR ENTERED BY UNKNOWN MEANS – Heavy duty car jack, golf tubes and golf balls, perfume, sunglasses and Bula scarves stolen.
6/3  Sunday 3 p.m. / 5.15 p.m.  King Street.  Bike locked in a bike rack stolen.  Ref. No:  43220099923
6/3 – 7/3  Sunday 2 a.m. / Monday 1 a.m.  High Street.  Locked up bike stolen.  A grey mountain bike – WITH FRAME NUMBER.  Ref. No:  43220100362
21/2 – 7/03  Derwent Drive.  GARAGE IN A GARAGE BLOCK ENTERED BY UNKNOWN MEANS and 4 bikes stolen.  1. A Canyon Endace carbon fibre road bike, 2. A Rocky mountain element mountain bike, 3. A Specialized hybrid bike and 4. An Alight hybrid bike.  Ref. No:  43220100678

3/3 – 4/3  Friday 4 p.m. / Saturday 10.30 a.m.  Ray Park Lane.  Shed break.  Door forced and a Stihl Chainsaw, DeWalt multi tool, DeWalt Impact drill, DeWalt drill, DeWalt 4 inch grinder and a box of assorted drills bits and tools.  Ref No:  43220096660

7/3  Monday 11.15 a.m.  Malvern Road.  Theft of building materials from a site.  Ref. No:  43220100730
5/3  Saturday 3 a.m..  Florence Cottages, Burchetts Green Road, Burchetts Green.  ‘Vamoose’ burglary.  A burglary to steal car keys and a car.  CCTV Footage of two men accessing the rear of the property and entering via the rear door. When the owner came down in the morning they found their handbag and contents missing along with a white Ford Focus from outside.  The car was seen on the Bath Road, Charvil, Reading and then South Wargrave Road, Twyford.  The handbag was discarded in Woodley.  Ref. No:  43220098063

4/3  Thursday 3.15 p.m.  Whurley Way.  Car tyre slashed – ref. No:  43220097155

7/3  Monday 9.50 a.m.  Westborough Road.  CAR ENTERED BY UNKNOWN MEANS – back seats pulled down and the boot searched.  Set of chef’s knives, full set of golf clubs and a set of chef’s whites stolen.  Ref. No:  43220100592


Please consider using our online reporting system but please note this reporting tool is not for use where a crime happening right now, the suspect is still at the scene, or anyone seriously injured or in immediate danger.

follow us on Facebook:

Eyes, ears.....and Brain



Maidenhead Neighbourhood Watch Association is growing fast, and with more members joining every day, we need to ask for volunteers to join us on the association to help keep the association going and keep Maidenhead safe!  
Here is a shortlist of the positions we have available: 
Multi-Scheme Administrator (MSA) 
Secretary of the Association 
Board members of the Association 
Vice-Chairman of the Association  
Please visit our website: and from there you will be able to see all the different ways you can get involved to help support your local community. There is no time commitment or dedicated hours, but we do ask if you can attend the association meetings (One 60 Minute meeting every 2 months) 
If you have any question about any of the positions available, please feel free to contact us at 
I look forward to speaking with you soon. 
Kind regards, 
James Cooper HNDip, MBCS 
Chairman – Maidenhead Neighbourhood Watch Association & Vice-Chair for Thames Valley Neighbourhood Watch Association  

Message sent by
Jeffrey Pick (Police, Community Engagement & Resilience Officer, Windsor & Maidenhead LPA)

Message tag words

Back to previous page
Click here to tweet this message to your followers

Discuss this alert message

Please see terms below before using this feature
Please be aware that the facility above is a Facebook service, posting your views will make some of your Facebook information visible to everyone (as with any Facebook activity).

The system administrators (VISAV Limited) monitor the content added. Any misuse or objectionable material should be reported to

The views expressed do not represent the views of the system administrators who are VISAV Limited, the Police, Neighbourhood Watch and other Information Provider using this service.