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This message is dated Monday 21st June 2021 - Maidenhead

Alert message sent 21/06/2021 11:58:00

Information sent on behalf of Thames Valley Police


FIRST:  A FRAUD TELEPHONE CALL TO BE AWARE OF:

On 17th June a resident received a call from someone called 'David', who said he was from the fraud department at their bank.  He explained that they believed fraudulent Direct Debits had been set up on their account to withdraw money.  One was for a dentist, the other for an Insurance company.

‘David’ then started to ask for all sorts of personal information and the resident became suspicious.  To prove the call was genuine, he said he would call back and the number would show on her phone and she could check it against the security number on her debit card.

He did this and the number did correspond to the debit card.

The resident was still suspicious and refused to give the personal information, so ‘David’ said he would send a ‘code’ to use with their online banking, so that they could book an appointment at the bank.

The resident agreed to do this.  ‘David’ sent a ‘code’ which was supposedly used to book an appointment, but it did not apparently work, so he sent another, which also did not appear to work.  A third was sent and as the resident became more and more suspicious, they clicked into the message shown on screen and it explained that these were authorisation codes to make payments from the account.

At that point, the resident realised they had been scammed and confronted ‘David’, who immediately hung up.

The resident then phoned the bank directly and explained what had happened.

The bank explained that there were no fraudulent Direct debits set up, but there were two payments authorised to be sent from their account, to a prisoner in a London prison !

The payments were stopped and an investigation is under way.

I have included a lot of information to explain how detailed these frauds are and how much work has gone into setting them up – even down to sending a fake phone number to appear on the recipients call screen, to convince them it is genuine.

SO – with this much work put in to set these scams up – this will not be an isolated call, but one of hundreds, working from a script.  The call will more than likely come from a call centre, not the prison – even though the payment is made to a prison.  If you get a call like this – you will be aware instantly that it is a scam – STOP – BREATHE – THINK – PUT THE PHONE DOWN

Call your bank from a number you have, not one they give you, to make sure everything is in order.


CRIME

I have attached reference numbers to each crime report. If you live in the vicinity of any of the crimes mentioned and have CCTV or a video doorbell, can you please check the footage. If you have any that might be of interest to the police, can you please make contact with us, quoting reference number given.

I have added a new email address below.  The first email address is directly to your local Neighbourhood Team.  The second is to our investigation team.  Please use it to send any intelligence / video doorbell / CCTV footage you may have, which is relevant to any of the crimes lists below - quoting the reference number.

Alternatively you can call 101 or Crimestoppers anonymously on 0800 555 111 or email - www.crimestoppers-uk.org


MAIDENHEAD CENTRAL:
maidenheadcentralgeographical@thamesvalley.pnn.police.uk
SR.windsor&maidenhead@thamesvalley.pnn.police.uk.
20/6  Sunday 11.30 p.m.  Wellington Road.  Someone came onto the resident’s drive.  Their dog barked and they ran away.  Ref. No:  43210271607

RIVERSIDE & BELMONT:
NO CRIME TO REPORT

MAIDENHEAD WEST

maidenheadwestgeographical@thamesvalley.pnn.police.uk
SR.windsor&maidenhead@thamesvalley.pnn.police.uk
BISHAM, COOKHAM, HURLEY, THE WALTHAMS, LITTLEWICK GREEN & KNOWL HILL:
NO CRIME TO REPORT

PINKNEYS GREEN & FURZE PLATT:
NO CRIME TO REPORT

MAIDENHEAD SOUTH

maidenheadsouthgeographical@thamesvalley.pnn.police.uk
SR.windsor&maidenhead@thamesvalley.pnn.police.uk
BOYN HILL, COX GREEN & WOODLANDS PARK
19/6  Saturday 3 p.m. / 5 p.m.  Lillibrooke Crescent.  Outside waste water pipe pulled from wall – twice and dumped on the grass.  Ref. No:  43210270014
21/6  Monday 2 a.m. / 8 a.m.  Stamford Road.  Car rear car window smashed and bag stolen.  Ref. No:  43210272017
21/6  Monday 1 a.m. / 7.35 a.m.  Junction of Clare Road & Lower Boyndon Road.  Car driver’s window smashed – purse stolen from side pocket.  Ref. No:  43210272027

OLDFIELD, BRAY & HOLYPORT:
NO CRIME TO REPORT


Please consider using our online reporting system but please note this reporting tool is not for use where a crime happening right now, the suspect is still at the scene, or anyone seriously injured or in immediate danger.

https://www.thamesvalley.police.uk/

follow us on Facebook:

https://www.facebook.com/TVPWindsorandMaidenhead

Eyes, ears.....and Brain

Jeff
Jeffrey.pick@thamesvalley.pnn.police.uk


FROM THE MAIDENHEAD NHW ASSOCIATION:

Maidenhead Neighbourhood Watch Association is growing fast, and with more members joining every day, we need to ask for volunteers to join us on the association to help keep the association going and keep Maidenhead safe!  
 
Here is a shortlist of the positions we have available: 
  • Multi-Scheme Administrator (MSA) 
  • Secretary of the Association 
  • Board members of the Association 
  • Vice-Chairman of the Association  
 
Please visit our website: MaidenheadNHWA.org.uk and from there you will be able to see all the different ways you can get involved to help support your local community. There is no time commitment or dedicated hours, but we do ask if you can attend the association meetings (One 60 Minute meeting every 2 months) 
 
If you have any question about any of the positions available, please feel free to contact us at contact@MaidenheadNHWA.org.uk 
 
I look forward to speaking with you soon. 
 
Kind regards, 
 
James Cooper HNDip, MBCS 
Chairman – Maidenhead Neighbourhood Watch Association & Vice-Chair for Thames Valley Neighbourhood Watch Association  

 
Message sent by
Jeffrey Pick (Police, Community Engagement & Resilience Officer, Windsor & Maidenhead LPA)

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