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National Insurance SCAM

Alert message sent 21/11/2021 11:00:00

Information sent on behalf of Thames Valley Police


National Insurance Fraud
There has been a growing number of reports from people who have received an automated phone call which states that their National Insurance number has been “compromised” and in order to fix this and get a new number, the victim needs to “press 1 on their handset to be connected to the caller”.

Once connected to the “caller”, victims are pressured into giving over their personal details in order to receive a new National Insurance number. In reality, they’ve been connected to a criminal who can now use their personal details to commit fraud.
Please stay vigilance and ‘Stop, Challenge, Protect’

Action Fraud advises members of the public to remember these three steps to keep themselves safe against scammers.

If you receive an unexpected phone call, text message or email that asks for your personal or financial details, remember:
Stop: taking a moment to stop and think before parting with your money or information could keep you safe.
Challenge: could it be fake? It’s okay to reject, refuse or ignore any requests - only criminals will try to rush or panic you.
Protect: if you have provided personal details to someone over the phone and you now believe it to be a scam, contact your bank, building society and credit card company immediately and report it to Action Fraud
You can report a scam to Action Fraud via the website or by calling 0300 123 2040.

Additionally, if you’ve received a suspicious phone call, you can help the HMRC’s investigations by providing your phone number, the caller’s phone number, the date and time of the call and a brief description to: phishing@hmrc.gov.uk.
Message sent by
Ahmed Mohamed (Police, PCSO, Oxford Cowley)

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